Limited warranty begins on the original date of purchase and is valid for a period of twelve (12) months from this date.
The warranty covers the SAINT Phantom main body with all permanently attached parts as wheels and sensors (if applicable), together with accessories including antenna, charger, cables, and power adapter.
Please note that we do not guarantee the proper function of parts which are subject to normal wear and tear, as batteries or microSD cards, for the whole warranty period. In case of mentioned parts, the warranty is limited to defects which may cause the device to be inoperable or working below its specification (for example due to reduced capacity of the batteries).
The lifetime of such parts strongly depends on the intensity or scenario of use. Please follow the SAINT Phantom tutorial and safety instructions to extend their lifetime.
The limited warranty does not cover any of the following actions:
- Failure of the software and firmware caused by improper use.
- Failure of any part of the device, caused by improper use, product alteration or modification, unauthorized repair, use of non-SAINT Phantom, or unauthorized internal parts.
- Failures or problems due to incompatibility with used third-party supplies, accessories, or other equipment.
- Exterior finish or cosmetic damage.
- Damage caused by incorrect voltage and/or polarity of power supply connected to the robot and/or the included power adapter.
- Damage caused by random events such as water, fire, robbery, war, public disturbances, lightning, or any other cause beyond the control of SAINT Robots.
- Damage that occurs during transport, other than the first shipment from SAINT Robotsor authorized distributor to the purchaser.
- SAINT Robotsdoes does not warrant the uninterrupted or error-free operation of the product under all conditions.
This limited warranty is valid for any user of the product who has legally acquired possession of the product during the initial warranty period. Warranty is not transferable.